Our network partners testing now shows positive results with currently no errors observed. If you have any questions, please contact "services-support@u-blox.com"
Posted Sep 30, 2026 - 14:00 UTC
Update
Following the improvements seen yesterday, we are not seeing any issues in our traffic but our network partner reports they see a small number of intermittent errors. We will continue to monitor the situation, if you have any questions, please contact "services-support@u-blox.com"
Posted Sep 30, 2026 - 10:08 UTC
Monitoring
Our network partner has implemented a fix which has resulted in a significant improvement in service and connectivity is recovering. Devices that were previously impacted should now begin returning to normal operation, although some SIMs may take a little longer to fully recover. We will continue to monitor the situation overnight, if you have any questions, please contact "services-support@u-blox.com"
Posted Sep 29, 2026 - 20:24 UTC
Update
Our network partner is still experiencing issues affecting data connectivity on some SIMs. Devices may continue to experience issues establishing data sessions and reaching external services.
Posted Sep 29, 2026 - 17:59 UTC
Investigating
Our network partner is currently investigating an issue with SIM connectivity. Some devices on ICCID range 894450* may intermittently fail to establish a new data session or reach external services. Existing active sessions are currently expected to remain unaffected. Their engineers are investigating the root cause as a high priority.
Posted Sep 29, 2026 - 14:43 UTC
This incident affected: Low Power Positioning and Communication (MQTT Anywhere).